Returns & Exchanges

At by Parra, we want you to be completely satisfied with your purchase. If your item isn't quite right, you can return or exchange it within 14 days of delivery provided it is in its original, unworn condition.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all Parra tags and labels are still attached to the garments.

• 3.
  Ship the Item

  Affix the provided return shipping label to your package and drop it off at your nearest authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects and approves the return, your refund will be processed back to your original payment method within 5-7 business days.